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Anandkumar, India

I faced a error message "Camera Power Failure" while trying to image a specimen with Image Pro Plus - Anandkumar, India

Answers

  • Hello,

    Please contact our technical support dept. at techsupport@mediacy.com. If you are able to also provide the camera model, versions of camera system driver and capture interface, operating system (Win7, XP, etc.), computer specifications (Processor, RAM) and version of Image-Pro Plus it would be helpful to diagnose the issue.
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