Image-Pro FAQs — Media Cybernetics Image Analysis Forums https://forums.mediacy.com/ Tue, 14 Apr 2026 17:59:17 +0000 en Image-Pro FAQs — Media Cybernetics Image Analysis Forums Image-Pro 11.1.2 Update and the Neural Engine https://forums.mediacy.com/discussion/1354/image-pro-11-1-2-update-and-the-neural-engine Fri, 18 Jul 2025 20:13:08 +0000 Image-Pro FAQs ScottR 1354@/discussions Image-Pro 11.1.2 includes updates for both Image-Pro and the Neural Engine for Image-Pro AI. The Neural Engine update addresses compatibility issues with 50-Series video cards from NVIDIA. Older NVIDIA models do not require this update.

While the 11.1.2 Product Update can be accessed from the product, using 'Check For Updates', this will NOT include the Neural Engine.

Please visit our Software Updates page to download the Neural Engine Update (4.4 GB Download): https://my.mediacy.com/support/updates?swp=8

After downloading the NE2 update, please run the installer and follow the prompts to complete installation.
]]> How do I activate (Link) Image-Pro 11? https://forums.mediacy.com/discussion/1283/how-do-i-activate-link-image-pro-11 Tue, 09 May 2023 16:13:52 +0000 Image-Pro FAQs ScottR 1283@/discussions Online (Internet Connected) Computers

Linking

  1. Open the License Manager

  2. Select the Sign-In link in the top right of the License Manager and enter your username and password.

  3. Select the My Products page of the License Manager.

    All license bundles that are available for linking are listed in the My Unlinked Licenses table. You can inspect the contents of a bundle by clicking on the ‘turn-down’ control on the left of the bundle.

  4. Select the checkbox associated with the license bundle that you wish to link to your computer and click the Link button.

  5. Ensure that the This Computer option is selected and click OK in the dialog that opens.

The License Manager will refresh (there may be a short delay while this happens) and your newly linked license bundle will be listed in the My Linked Licenses table. The status of the newly linked license bundle is Linked and the computer icon is shown as the target.

Your computer is now licensed to run Image-Pro from any user account.

Unlinking

  1. Open the License Manager and sign into your account.

    All linked license bundles are shown in the My Linked Licenses table.

  2. Select the checkbox of the license bundle that you wish to unlink and click the Unlink button.

The License Manager will refresh (there may be a short delay while this happens) and your newly unlinked license bundle will be listed in the My Unlinked Licenses table.

Offline (No Internet Connection) Computers

To link a license to an offline computer you will need to access the License Manager from any online (internet connected) computer.

You will also need to have access to the License Manager on the offline computer to which you wish to link your license bundle.

Linking

  1. Access the License Manager on the offline computer to which you wish to link your license.

  2. Move your cursor over the ‘This Computer’ icon. A tooltip with the computer’s MAC address is displayed.

  3. Click on the MAC address to copy it to the clipboard.

  4. Open a text editor document and paste the MAC address.

  5. Save the document and move it to your online computer.

  6. Sign Into the License Manager on any internet connected computer.

  7. Select the Sign-In link in the top right of the License Manager and enter your username and password.

    All license bundles that are available for linking are listed in the My Unlinked Licenses table. You can inspect the contents of a bundle by clicking on the ‘turn-down’ control on the left of the bundle.

  8. Select the checkbox of the license bundle that you wish to link to your offline computer.

  9. Click Link.

  10. Select the Show Offline Targets option in the dialog that opens.

  11. Select the Offline Computer option and enter the MAC address of your offline computer (copy and paste the address from the text editor document you saved on the offline computer).

  12. Click OK.

    A Save Response dialog opens.

  13. Save the Link Computer file to a USB drive and move it to the offline computer.

  14. Re-access the License Manager on the offline computer.

  15. Select the Folder Icon.

    An Open Response… dialog opens.

  16. Navigate to and select the Link Computer file on your USB drive and click Open.

The License Manager will refresh (there may be a short delay while this happens) and your newly linked license bundle will be listed in the My Linked Licenses table. The status of the newly linked license bundle will update to Linked and the computer icon is shown as the target.

Your offline computer is now licensed to run Image-Pro from any user account.

Unlinking

To unlink a license from an offline computer your will need to access the License Manager from any online (internet connected) computer, you will also need to have access to the License Manager on the offline computer from which you wish to unlink your license bundle.

  1. Sign Into the License Manager on any internet connected computer.

  2. Select the Sign-In link in the top right of the License Manager and enter your username and password.

    All the linked license bundles are listed in the My Linked Licenses table. You can inspect the contents of a bundle by clicking on the ‘turn-down’ control on the left of the bundle.

  3. Select the check box of the license bundle that you wish to unlink from your offline computer.

  4. Click Unlink.

    A Save Response dialog opens.

  5. Save the Unlink Computer file to a USB drive.

    The License Manager will refresh (there may be a short delay while this happens) and the status of your license bundle will update to Waiting for Confirmation.

  6. Move your USB drive to your offline computer.

  7. Re-access the License Manager on the offline computer.

  8. Select the Folder Icon.

    An Open Response… dialog opens.

  9. Navigate to and select the Unlink Computer file on your USB drive and click Open.

    A Save Confirmation… dialog opens.

  10. Save the Unlink Computer Confirmation file to your USB drive.

    The License Manager will refresh (there may be a short delay while this happens) and your license bundle will be removed from the My Linked Licenses table on the offline computer.

  11. Move your USB drive to your online computer, re-access the License Manager and sign into your account.

  12. Click on the Waiting for Confirmation hyperlink for your partially unlinked license.

    An Open Confirmation dialog opens.

  13. Navigate to and select your Unlink Computer Confirmation file on your USB drive, and click Open.

The License Manager will refresh (there may be a short delay while this happens) and your newly unlinked license bundle will be listed in the My Unlinked Licenses table.

]]> How to Turn on the ROI Feature in a Protocol https://forums.mediacy.com/discussion/1275/how-to-turn-on-the-roi-feature-in-a-protocol Mon, 03 Apr 2023 15:20:12 +0000 Image-Pro FAQs ScottR 1275@/discussions Introduction

For certain experiments, it may be necessary to define a Region of Interest (ROI) on an image to either analyze a specific area of the image or to exclude an area, such as a calibration marker. The FAQ will explain how to turn on the ROI feature, available in Step 1 of a protocol. if it is not part of the default protocol.

 

Requirements

·         Image-Pro 11 or higher

·         A license for a Protocol Collection (e.g., Cell Biology, Cell Biology Plus or Materials)

 

Turn on the ROI Feature

1.       Start Image-Pro.

2.       Select File/Options.

3.       In the Image-Pro Option dialog box, select Advanced/Protocols/Expert Mode.

4.       Turn on Expert Mode and press the OK button.

5.       Select the Count/Size tab and press the Protocols button.

6.       Load the protocol you would like to add an ROI to.

7.       In the upper right of the protocol dialog box, press the Copy button.

8.       Modify or change the name or other protocol information as needed.

9.       Turn on the Show ROI option, found in the middle of the dialog box.

10.   Press the OK button.

11.   The Region of Interest choice is now available and found in the third section of protocol’s

Step 1.

12.   Continue to edit the protocol as needed.

13.   On the Final step, in the Save Protocol section, press the Save As button to save the protocol for future use.

14.   Turn off Expert Mode if no longer needed.

 

]]> Moving your Settings to another installation https://forums.mediacy.com/discussion/1254/moving-your-settings-to-another-installation Tue, 15 Nov 2022 15:27:46 +0000 Image-Pro FAQs ScottR 1254@/discussions Moving your Settings and Files from one installation of Image-Pro to another

Many users need to install Image-Pro on more than one computer. Our flexible licensing allows you to install Image-Pro on as many computers as you'd like and move your license as needed.

When installing Image-Pro on multiple computers, users often need to migrate settings (e.g. Calibrations, Capture Settings, Measurement Options, Macros, etc) to the new installation(s).

This FAQ describes how to manually migrate your old settings and files from one installation of Image-Pro to another.

Application Maintained Folders
The following is a list of default folders used by Image-Pro. Please note that these paths often use specific versions and product names to allow multiple versions to be used on the same computer. If you have more than one version of Image-Pro on your computer, you may have more than one of these locations on your computer. When deciding which file to migrate, you will typically want to select the newest (highest version) or most used version of the application.

 

Program Files: C:\Program Files\Media Cybernetics\Image-Pro...)
Program Files contains the program executable as well as all related application files.

 

Shared Documents: C:\Users\Public\Documents\Image-Pro ...(Shared)
Shared Documents include demo images and a reference copy of various files like macros and templates which are shared between all users on the machine. These are not imported after a full upgrade; however some of these files are copied to Personal Documents for editing.

 

Personal Documents: My Documents (Documents and Settings\Documents)\Image-Pro ...\<version>
Personal Documents include user images, macros and some configuration files may be of interest in a new version, so the user is prompted to have each subset imported. Since these are not stored per identity, only the first identity is prompted or should they all be?

 

Internal Data: C:\Users\<USER NAME>\AppData\Roaming\Media Cybernetics\Image-Pro ...\<version>  
The data contained in this folder is created internally by the software and it is always safe to clear it completely to reset the program environment. This path is partially shared by all identities of a given Primary and Secondary version of the software but each Windows user has its own copy. Identities only partially share the folder because internal, low level settings as well as some internal configuration files are stored per identity.


Moving Files

 

·         Identify the files you need to move
Not all files need to be moved. Please note that these are the default location but many of these files can be saved anywhere on the computer. If you have saved any of these files outside of the default location, please copy your saved version to the new installation.

·         On the old installation, locate the appropriate files and copy them to a USB drive
You will need to move the file from one computer to another. Using a USB Thumb Drive is typically the easiest way to accomplish this, however, you can use any method to move these files. If you have Remote Desktop access to your computer, feel free to copy the files directly.

·         On the new installation, copy each file to the appropriate location
Finally, copy each file to the same location on the new computer. It is recommended that you rename the existing version first; renaming the existing file, as opposed to deleting or overwriting, allows you to revert to the original version if something goes wrong. Simply replacing the file extension with “.backup” is a good method to use.

 

Feature

File to move

Format

Location

Capture Settings

LastCapture.icq
XXX.icq

XML

Configuration Files

Data Collector

DataCollectorMeasurements.adoxsd
XXX.adoxsd

XML

Configuration Files

Intensity Calibrations

IntensityCalibrations.iqi (icp)

Binary

Configuration Files

Learning Segmentation

Recipe

XXX.isg (.isb)

XMP

Configuration Files

Measurements (Options)

XXX.iqo

XML

Configuration Files

Spatial Calibrations

SpatialCalibrations.iqc
XXX.iqc

Binary

Configuration Files

Lenses

Lenses.xml

XML

Application Data

Dyes

Dyes.xml
DyeLibrary.xml

XML

Application Data

Thresholds/Ranges

XXX.rge

XML

Configuration Files

ROIs

FeaturesManager.roi

Binary

Application Data

Line Profile

LP_Features.tmp
XXX.lps (Line Profile State)
XXX.lpes (Edge Detection Settings)

XML

User Defined

Grid Overlay

GridOverlay.gol
XXX.gol

XML

Application Data and Configuration Files

Ribbon Layout

XXX.layout

XML

Configuration Files

LUT

XXX.lut

Binary

User Defined

3D Viewer

XXX.ren, *.s3d

XML

Configuration Files

Macros and Apps

 

 

 

 

Configuration Files = My Documents\<product name>\<latest version>\Configuration Files
Application Data = C:\Users\<USER>\AppData\Roaming\Media Cybernetics\<product name>\<latest version>


]]> How do I import my old settings? https://forums.mediacy.com/discussion/1252/how-do-i-import-my-old-settings Tue, 01 Nov 2022 17:17:25 +0000 Image-Pro FAQs ScottR 1252@/discussions
ImportSettings1

Select the files and settings you wish to import and press "OK".

If your previous version of Image-Pro included a Capture Interface, you will be prompted to configure the new version of Image-Pro to capture images. Simply follow the prompts to install the Capture Interface into your new installation.


ImportSettings2
]]> How do I activate my Image-Pro license? https://forums.mediacy.com/discussion/1251/how-do-i-activate-my-image-pro-license Tue, 01 Nov 2022 17:16:29 +0000 Image-Pro FAQs ScottR 1251@/discussions Image-Pro requires a hard license (dongle) which is either already in your possession if you are upgrading from a previous version or included with the Image-Pro Package that you received. To activate the license please follow the activation procedure below.


Note: All Media Cybernetics Products include a non-licensed free 14-day evaluation period that begins at the time of installation.

Register your Image-Pro license to be eligible to receive special support service, including:
• 90 days of free technical support
• Automatic software updates
• News and information regarding new applications and modules

Hard license (USB) users must register their licenses after installing the software and plugging in the hardware key.

1. If you have an Image-Pro hardware key, attach it to a USB port now.
2. When you first launch Image-Pro, the following dialog will appear:IP10LicenseAct1
3. Click Activate Now button to activate your license.


 - If Internet access is not available, please follow the instructions under the heading: If your PC does not have Internet access.

If your PC has Internet access
4. The License Activation Wizard will launch which will guide you through the steps for activating your software license.

IP10LicenseAct2
5. Confirm your license type and USB dongle.
6. Enter the Unlocking Code(s) that are listed on the inside cover of the Image-Pro packaging.
7. Complete the registration form.
8. Upon receipt of the provided information in steps 6 and 7, the software license will be fully activated.


If your PC does not have Internet access
4. If you choose Activate Now, and your PC is not connected to the internet, the License Activation Wizard will bring you to the following prompt after the dongle selection:

IP10LicenseAct3
5. Get your license file(s).
a. If your dongle is not activated or you don’t have access to the original computer, you can download your license(s) by visiting http://www.mediacy.com/activate using the provided shortcut with your unlocking code(s).
b. If you have an already activated dongle you can obtain the license(s) using the License Activation Wizard to export them from the original computer.
6. In both cases, you can import the license(s) on the second page of the License Activation Wizard.

IP10LicenseAct4

]]> Installing Image-Pro https://forums.mediacy.com/discussion/1250/installing-image-pro Tue, 01 Nov 2022 17:15:33 +0000 Image-Pro FAQs ScottR 1250@/discussions
To install Image-Pro, insert the product USB Software Installation drive or DVD, launch the installer [Install Image-Pro.exe], and follow the instructions.

Image-Pro will not install on operating systems or versions of Windows older than Windows 7 (service pack 1).

Image-Pro requires the Microsoft *.NET framework. If this is not installed on your computer, the application will install it automatically.

Upgrading the Installed Software
There are several options available for upgrading to the latest version of Image-Pro:
• You may download the Image-Pro evaluation software and install it from the Media Cybernetics’ website.
• If you have ordered an upgrade from Image-Pro Plus or Image-Pro Premier 9, you will receive a USB Software Installation drive or DVD that will install the software.

Regardless of how you obtain Image-Pro, and regardless of which product and version you are upgrading from, the latest Image-Pro will not overwrite your existing software. This allows you to evaluate your new Image-Pro. When you have completed the evaluation against the previous software and completely migrated to the latest Image-Pro, it is recommended that you uninstall the previous software via the Control Panel.
]]> Log4j vulnerability and Media Cybernetics products https://forums.mediacy.com/discussion/1218/log4j-vulnerability-and-media-cybernetics-products Mon, 07 Mar 2022 15:57:23 +0000 Image-Pro FAQs ScottR 1218@/discussions

Media Cybernetics was made aware of an exploit in the Java logging library, Log4j, which impacts versions 2.14.1 and lower. This vulnerability allows attackers, who can control log messages or parameters, to execute arbitrary code. Full details can be found in the public advisory ( https://nvd.nist.gov/vuln/detail/CVE-2021-44228 )

After a thorough investigation of our products, this vulnerability was identified in the Network License Server used by Image-Pro 10.0.0 and above. Specifically, the License Administration tool, hosted in Apache Tomcat, used versions of Log4j that were affected by this vulnerability.

Please use the following link to download an updated version of the Image-Pro Network License Server, version 10.0.12, that resolves this issue.

http://bit.ly/3btOozl

Using the License Server Toolkit, please stop the License Server and Uninstall prior to running this installer. ]]> Disable Automatic Updates https://forums.mediacy.com/discussion/1201/disable-automatic-updates Tue, 18 Jan 2022 17:45:39 +0000 Image-Pro FAQs stijnverelst 1201@/discussions
In our company we don't allow automatic updates.
How can we disable automatic updates? (via registry or a file?)
I found the setting how to disable manually, but we need to set this via a script.

Thanks in advance

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