Crash

ruonala
ruonala
in Image-Pro Premier 3D General Discussions

Hi.

I'm trying to track cells on a live-movie (433 MB) with IPP3D64 on a quad-core PC with 24 GB RAM. A constant and irritating feature is that I can track and measure the objects (cells) and modify the settings maximum of 3 times before the application freezes with 'are the outlines of objects correct' yes-no message. Task manager shows no activity for IPP3D. What's the problem?

Answers

  • YuriG
    YuriG
    Hi Ruonala,

    Can you please send the original sequence and tracking options file (tro) to the techsupport (techsupport@mediacy.com)? We will check what is wrong with tracking.

    Thanks,

    Yuri

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