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Application not finding HASP when connection over Microsoft Remote Desktop Services.

Dear Sir,

When we using 'Remote Desktop Services' connection to PC which is already installed IPP7 or IP10 and also plug-in Dongle. It can't open software in remote mode. It seems can't identify HASP Dongle.
I saw this solution on the web. Please refer to.. https://sentineldiscussion.gemalto.com/topic/application-not-finding-hasp-when-connection-over-remote-desktop
 Is this the way to solves this problem? 
Or please help me what else can I do?


  • WesanSyu,

    Remote Desktop handles USB ports of remote computers differently, and may try to map local ports to the remote computer.

    You may try using other remote desktop programs, such as Chrome Remote Desktop https://remotedesktop.google.com/ , that doesn't have such issues.


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