Unable to optain a live image
A customer using Image-Pro Premier ver. 2 with Win 10 - 64 bit and Leica MC170HD camera which is installed with Las Ez 3.4.0 as instructed (https://www.mediacy.com/support/hardware?p=p3&v=p_p_v_12&o=p_os_9&m=6 is unable to obtain a live image ( see attached "SnipImage.JPG). Could you please let me know how this issue can be solved.
Rita Skare Peaker
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Forgot to attach SnipImage.JPG
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