AUTOMATE RIBBON + BATCH PROCESSING not displaying BATCH PROCESSING PANEL
Exe Name: Image-Pro Premier
Exe Path: C:\Program Files\Media Cybernetics\Image-Pro Premier 9.1\
File Version: 9.1.5332.0
I am experiencing the following issue . . .
** I navigate to the AUTOMATE RIBBON
** I hover over the BATCH PROCESSING button and the button turns LIGHT ORANGE indicating that the mouse is in position
** I press the BATCH PROCESSING button and the button turns DARK ORANGE indicating that the button is pressed
** I release the BATCH PROCESSING button and the button returns to the LIGHT ORANGE color and nothing else happens (namely the BATCH PROCESSING PANEL does not appear)
I experienced this yesterday and it was resolved (with the assistance of VERN in TECH SUPPORT) by deleting the
C:\Users\Matt\AppData\Roaming\Media Cybernetics\Image-Pro Premier 64-bit
Deleting the folder resolved the access problem for the BATCH PROCESSING PANEL but it caused PREMIER some amnesia about other OPTIONS and SETTINGS.
Is there a more targeted way to recover access to the BATCH PROCESSING PANEL?