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ERROR: "Object reference not set to an instance of an object" in smart segmentation

Dear MediaCy Team,

After updating my Image Pro Premier to the 9.1.2 patch, I get the following error "Object reference not set to an instance of an object" after pressing the smart segmentation button. After that the programm does not respond anymore. Thanks for your help!

Best Answer

  • Answer ✓
    It looks like a problem with layout. You can try resetting the layout: View tab, Tools, Reset tools layout.
    If it will not help, try to reset the options (File | Options - Reset) and restart Premier.

Answers

  • Thanks a lot! Resetting the layout did remove the error but not the program's failure, resetting the options did though!
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