Anandkumar, India

aklifescience

I faced a error message "Camera Power Failure" while trying to image a specimen with Image Pro Plus - Anandkumar, India

TreyM

Hello,

Please contact our technical support dept. at techsupport@mediacy.com. If you are able to also provide the camera model, versions of camera system driver and capture interface, operating system (Win7, XP, etc.), computer specifications (Processor, RAM) and version of Image-Pro Plus it would be helpful to diagnose the issue.