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Why does Insight keep shutting down when in use?

We seem to be having an issue with Insight when in the middle of processing images. After opening and measuring a few images, the program suddenly stops working and has to shut down (not sure where the crash report can be accessed so I'm sorry I can't attach it). It doesn't seem to happen when in live capture mode, so I'm assuming it is something to do with the camera? Indeed, when the program is re-opened the camera cannot be found, so it always involves a complete re-boot.

Any suggestions? We're using V 8.0.3 (Build 4263, 32-bit).

Many thanks,


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