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page fault in nonpaged area
Hi forum,
One of our users reported a blue screen with the error message "page fault in nonpaged area" every time the licence dongle is plugged in via usb. The PC is brand-new, running Win 10.
Any suggestions on how to fix this?
Thank you!
One of our users reported a blue screen with the error message "page fault in nonpaged area" every time the licence dongle is plugged in via usb. The PC is brand-new, running Win 10.
Any suggestions on how to fix this?
Thank you!
0
Answers
I recently had this problem as well. Also when installing Image-Pro on a Windows 10 machine. You need the Sentinel runtime available here: https://supportportal.thalesgroup.com/csm?sys_kb_id=61fb0ee1dbd2e78cfe0aff3dbf9619ab&id=kb_article_view&sysparm_rank=6&sysparm_tsqueryId=116591f81bb41014f2888739cd4bcbde&sysparm_article=KB0018320