Trouble logging in

Hi, Does anyone know what this error is related to?

Error in Image-Pro

The type initializer for 'MediaCy.IQL.Application.GlobalPaths' threw an exception.


TypeName: MediaCy.IQL.Application.GlobalPaths
Message: The type initializer for 'MediaCy.IQL.Application.GlobalPaths' threw an exception.
Data: System.Collections.ListDictionaryInternal
InnerException: System.IO.IOException: An unexpected network error occurred.

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileSystemEnumerableIterator`1.CommonInit()
   at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
   at System.IO.DirectoryInfo.InternalGetDirectories(String searchPattern, SearchOption searchOption)
   at Microsoft.VisualBasic.FileIO.FileSystem.GetLongPath(String FullPath)
   at MediaCy.IQL.Application.GlobalPaths..cctor()
TargetSite: System.String get_PathInternal(MediaCy.IQL.Application.mcPathType)
StackTrace:    at MediaCy.IQL.Application.McApplication.get_PathInternal(mcPathType type)
   at MediaCy.IQL.Application.McApplication.get_Path(mcPathType type)
   at MediaCy.IQL.Application.McApplication.GetLastVersion(String& lastVersion, String& lastData)
   at MediaCy.IQL.Application.McApplication.CopySettingsAfterPatch()
HelpLink: Nothing
Source: MediaCy.IQL.Application
HResult: -2146233036
Call Stack:
System.String get_PathInternal(MediaCy.IQL.Application.mcPathType):
System.String get_Path(MediaCy.IQL.Application.mcPathType):
Void GetLastVersion(System.String ByRef, System.String ByRef):
Boolean CopySettingsAfterPatch():

Answers

  • Hi, This sort of error is typically caused by permissions - Please make sure that local security is not prohibiting access to the Image-Pro Directories. You can examine the folder Read/Write permissions, for the "Everyone" group, to see if there is a basic (User Profile) related restriction. IT may need to examine more advanced/specific security settings to make sure the application (which inherits the permissions of the current Windows user account) has full access to it's directories.

    Hope this Helps!
  • Thanks! I'll take a look at the permissions.